How do I access my digital tickets? CLICK HERE TO ACCESS YOUR MOBILE TICKETS! Please note that only the ticket barcode on your mobile device will be accepted. Children 4 and under cannot attend any event at Fantasy Springs Resort Casino. Events held inside the casino are strictly 21 and over. Minors (ages 5-17) must be accompanied by an adult over the age of 21.
What’s the age requirement to attend concerts? Ages 5 and up are allowed to attend events in the Special Event Center. How do I do that? You can forward your tickets in your MPV account once the ticket barcodes are viewable (which is 3 days prior to your event). I want to give my tickets away as a gift or transfer my tickets to someone else. There are no refunds, seating exchanges, or seating upgrades. What is your ticket refund policy? All ticket sales are final. The box office will be CLOSED on Thanksgiving and Christmas Day.
On event nights, the box office is open from 10:00 am until one hour after the event begins. To purchase tickets after hours, CLICK HERE. What are the box office hours? Box office hours are Monday through Saturday, 10:00 am to 6:00 pm.
